Privacy Statement - Wilcox Pharmacy

Wilcox Pharmacy ("we" or "our") is firmly committed to protecting the confidentiality of our members' ("you" or "your") personal and medical information. In this Privacy Policy, any information containing your personally identifiable information which can be used to identify you (such as your name, mailing address, phone number, cell phone number, or e-mail address) is referred to as "Personal Information"; and any Personal Information containing your health or medical status is referred to as "Health-Related Personal Information". All other information (such as your IP address or the automatic tracking of the pages of this site that you access) is collectively referred to as "Non-Personal Information."

When you enroll in a Wilcox Pharmacy service, we ask that you disclose to us only the Personal Information required to meet your needs. Please understand that, when enrolling in a service, you are providing Personal information on a voluntary basis.

We have developed the following practices and policies to safeguard your information.

Your Non-Personal Information

Wilcox Pharmacy reserves the right to use your Personal Information or Health-Related Personal Information to generate (summarized data that does not identify you) for the following purposes:

Wilcox Pharmacy is always seeking better ways to serve you. We may perform statistical analyses of the traffic patterns, site usage and behaviors associated with our Website. We may use these analyses to generate aggregate data.

General Tracking Information

When you visit the Wilcox Pharmacy website, we may collect Non-Personal Information from you, such as the Internet browser or computer operating system you are using. Our web server automatically collects this information, including your IP address, when you request pages from our server. Your IP address is a number that is used by computers connected to the Internet to identify your computer so that data (such as the web pages you request) can be sent to you. We aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns. We use this information only to provide you with better service connections and improved website. We will not sell or disclose your Non-Personal Information collected from the Marble Works Pharmacy website to other companies or organizations.

Cookies

When you view our website, we may store information on your computer. This information will be in the form of a cookie or similar file and will be used to determine ways to improve our website, advertisements, products or services. With most Internet browsers, you can erase cookies from your hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser's instructions or online help files to learn more about these functions.

Your Personal Information

When you register for a Wilcox Pharmacy service or make service elections, you may voluntarily provide us with both Personal Information and Health-Related Personal Information.

Wilcox Pharmacy will not use or disclose your Personal Information or your Health-Related Personal Information in a manner inconsistent with applicable law. Examples of uses and disclosures include:

We will manage your prescriptions and process your prescription claims. This process may involve sharing certain information with you or your doctor, pharmacist, health plan or plan administrator. These disclosures are made in full accordance with the terms of your health plan or prescription benefit plan.

We will process and send you orders you have placed through Marble Works Pharmacy.

We may send you information regarding health conditions, medicines, or promotional offers.

We may send you information or contact you regarding programs designed to improve your health.

We will not provide your Personal Information to outside parties (except as listed in this policy as required by law) without your permission.

In certain circumstances, Wilcox Pharmacy may be legally compelled to release your Personal Information or Health-Related Personal Information in response to a court order, subpoena, search warrant, law or regulation. Under these circumstances, we will notify you unless doing so would violate the law or court order.

Family Member Information

Wilcox Pharmacy's member-dedicated website may include features through which you can view the prescription history for all covered household members under the age of 18. When registering to use this website, subscribers can also elect to view the prescription history for anyone in the household. Such information is deemed to be that adult dependent's Health-Related Personal Information under this Privacy Policy and is included in the clauses protecting each member's Personal Information and Health-Related Personal Information.

Correct/Update Your Information

You can correct or update your Personal Information at any time using the following options:

Send an e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Write to: Wilcox Pharmacy, 252 Stratton Rd, Rutland, VT 05701

Sale or Transfer of Information in the Event of Merger, Sale, or Bankruptcy

Wilcox Pharmacy considers the information obtained through its website to be significant assets of Wilcox Pharmacy. As a result, in the event Wilcox Pharmacy is acquired, merges with another entity, becomes insolvent and/or declares bankruptcy, the website, and any information obtained through the website, may be transferred or sold to another entity, in accordance with applicable law.

E-Mail Privacy

You can choose to receive e-mail from Wilcox Pharmacy on selected health topics and promotions. These e-mail messages include instructions which will allow you to opt-out from receiving any further e-mails of this type. You can also use our website to send an e-mail inquiry to Marble Works Pharmacy, which may result in a reply being sent to an e-mail address that you provide. Inquiries sent through our website is secure and uses SSL technology.

Responses sent from the Wilcox Pharmacy to your e-mail provider may not be secure or may be intercepted by third parties. By using the e-mail service, you accept the risk of transmitting information from Wilcox Pharmacy to your personal e-mail address in an unsecure environment.

If you are receiving e-mail correspondence at an employer's e-mail address, please note that, under law, the employer may be permitted to view the contents of any e-mail messages received at this address. If you are concerned about the confidentiality of your e-mail messages, you may wish to use a home e-mail address.

Usage by Children

As stated in the Family Member Information section of this Privacy Policy, Wilcox Pharmacy's website is neither intended nor designed to attract users who are under the age of 18.

Wilcox Pharmacy is committed to preventing the unintentional collection of Personal Information and Health-Related Personal Information from children under the age of 13. Any Personal Information or Health-Related Personal Information of a child under 13 that is provided to Wilcox Pharmacy must be provided by the registered adult subscriber, and not by a child under the age of 13 who is using the Wilcox Pharmacy website.

If you are the parent or legal guardian of a child under the age of 13 whom you have reason to believe has provided his or her own Personal Information or Health-Related Personal Information directly to Wilcox Pharmacy, you have the right to request the removal of that child's Personal Information or Health-Related Personal Information from the Wilcox Pharmacy database. In order to request such removal, please send an e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it..

Links to Other Sites

Wilcox Pharmacy websites may include links to other sites that are not related to, or are not the property of Wilcox Pharmacy. We are not responsible for the dependability or information security of these other sites and the policies pertain only to Wilcox Pharmacy's website.

Security of Personal Information and Health-Related Personal Information

Wilcox Pharmacy utilizes commercial firewalls and router Access Control Lists at all public network access points to appropriately restrict network traffic. To ensure the security of your Personal Information and Health-Related Personal Information, Wilcox Pharmacy's website support web browsers that use 128-bit encryption. While such browsers are not required to use Wilcox Pharmacy's website, we strongly recommend their usage when viewing or entering information.

Wilcox Pharmacy's website uses Secure Socket Layers (SSL) to ensure the confidentiality of your information.

Changes in Our Privacy Policy

Wilcox Pharmacy uses your Personal Information collected from you only within the scope of use described in this Privacy Policy. However, subject to the terms below, we reserve the right to change the terms of this Privacy Policy at any time without advance notice to you. Changes to this Privacy Policy will be prominently posted at the top of this page, along with a reference to the updated effective date. Announcements of policy changes will include any applicable instructions for rejecting the additional use, disclosure or sale of your information.

Your Acceptance of this Policy

By using this website, you signify your acceptance of the terms of our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our website. We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time, therefore, we recommend that you be aware of notices of any changes that will be provided to you, including the effective date at the top of this Privacy Policy, and that you review this Privacy Policy from time to time. Your continued use of our website following the posting of changes to these terms means you accept these changes.

How to Send Us Your Comments

We welcome your comments. If you have general feedback regarding this Privacy Policy, please send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. Upon submission, any suggestions you make regarding the website become the property of Wilcox Pharmacy, and Wilcox Pharmacy shall have the right to use any of your comments or suggestions without further permission from or notice to you.